Smart communication solutions for the tourism industry

Maximize accessibility and efficiency of your customer communication

Imagebild Lösung Call Center für die Tourismus Branche bei team neusta

New standards in customer communication – flexible, efficient, seamlessly integrated

Excellent communication is the key to satisfied guests and successful business deals. With our smart calling solutions, you can optimize accessibility, increase efficiency and offer first-class service - whether in customer contact, sales or internal coordination. Our customized telephone solutions integrate seamlessly into your existing processes and adapt flexibly to the requirements of your company. From modern VoIP systems to efficient call center solutions to smart, location-independent communication services - we offer everything you need for powerful customer interaction. Thanks to the latest technology, you benefit from a stable infrastructure, high availability and individual functions that are perfectly tailored to your company. This means that guests and business partners can reach you at any time - anywhere and on any channel. Rely on innovative calling solutions that take your corporate communication to the next level. Get advice now and find the perfect solution for your company!

Our services

Scalable call center solutions

Our call center solutions are highly scalable and flexible to meet the specific needs of companies of all sizes. Whether you run a small customer service team or a large call center, the solution adapts to your needs. We offer you a reliable infrastructure for efficient customer interactions.

VoIP technology for modern communication

Our VoIP solutions enable cost-efficient and flexible communication. They help companies reduce operating costs while improving voice quality. With VoIP, you can work from anywhere and take full advantage of all the benefits of digital communication.

Seamless integration into existing systems

The calling solutions can be easily integrated into existing CRM, ERP or helpdesk systems. Customer information and call data are automatically synchronized, creating a better customer experience and increasing efficiency.

Individually customizable functions

We offer customizable features in Calling Solutions. Whether you need advanced reporting tools, special routing options or custom call analytics, our solutions are tailored to your exact needs.

Check out our cases

Telephone and contact center solution for Wolters Rundreisen

We implemented a telephone and contact center solution with Microsoft Teams for the company Wolters Rundreisen.

Customer service chatbot for Wolters Reisen

We developed an interactive customer service channel for Wolters Rundreisen in the form of a chatbot on their website.

Don’t let your business go silent!

Pick up the phone now and get in touch!

Timo Hinrichsen

managing director