Branchenbild Bus Lösungen bei team neusta

Digital solutions for bus companies: Increase efficiency & secure the future

The bus industry is facing major challenges: Driver shortages, digitalization gaps, rising operating costs and strict environmental regulations are making everyday life difficult for many companies. We support you with tailor-made digital solutions for bus companies that optimize your processes and make you fit for the future. Whether it's process optimization with Microsoft 365, digital booking systems for bus companies, individual customer portals or intelligent data analysis - we offer solutions that are precisely tailored to your needs. With our expertise in IT consulting for the bus industry, we help you to actively master the challenges of the digital transformation of the bus industry. Our bus industry solutions help to optimize customer service in bus companies, increase operational efficiency and ensure sustainable competitiveness. Together, we are shaping the future of the bus industry - efficiently, digitally and successfully.

Our services

Master challenges such as driver shortages and rising costs with us and close digitalization gaps with our smart IT solutions.

Customer portal - increasing efficiency and customer satisfaction

With our customized customer portal for bus companies, you can offer your passengers a modern and convenient travel experience. They can view timetables, book tickets via digital booking systems for bus companies and take advantage of personalized offers. At the same time, you can manage service requests and feedback digitally. Thanks to intuitive user guidance and full integration into your existing systems, you can optimize customer service in your bus company and actively contribute to process optimization in the bus industry.

Process automation with Microsoft 365 - save time and money

Are you asking yourself: How do I automate processes in bus companies? We have the answer. With our process automation in bus companies based on Microsoft 365 for bus companies, you can automate routine tasks such as document management, invoicing and communication. This leads to a significant increase in efficiency in bus companies, reduces errors, saves time and takes the pressure off your team. Thanks to the seamless integration of tools such as SharePoint, OneDrive and Power Automate, you can achieve maximum cost reduction for your bus company.

Communication solutions with Microsoft Teams - for better customer service

Effective communication is crucial for optimizing customer service in bus companies. With our MS Teams Call Center Integration, we offer you a flexible, scalable solution for customer communication. Integrate your call center processes directly into Microsoft Teams and benefit from a unified platform for calls, video chats and customer service. Our call center software for MS Teams in bus companies enables powerful reporting, automated call routing and improves the efficiency of your call center for bus companies.

Bus driver app - digital support for your drivers

Our bus driver app solutions are the key to greater efficiency in everyday driving. The driver apps for bus drivers offer route information, real-time updates, digital documentation and communication solutions - all directly integrated into your central systems. Drivers can call up important information such as timetables, route changes or maintenance instructions immediately. The bus driver app integration not only improves operational efficiency, but also increases the satisfaction of your drivers - an important response to the driver shortage in the bus industry.

Get in touch with us now!

Timo Hinrichsen

managing director